F.A.Q.

Our F.A.Q. page answers common questions about our smart laboratory billing product. Feel free to contact us if your question is not answered below.

Q: Do we have to switch labs?

No, phytest works with most major labs and many regional and hospital-based labs.

Q: We work with multiple labs. Can we continue to do so?

Yes.  Many of our clients work with two or more reference labs.

Q: How does phytest receive billing information?

Phytest will create an interface with your practice management system to direct necessary billing information to us. Phytest assumes all costs for interface development and maintenance.

Q: Does phytest work with my specialty?

Our smart laboratory billing solution works for a variety of specialties. Our current clients are in the following specialties: Ob/Gyn and Women’s Health, Family Practice, Internal Medicine, Endocrinology, Cardiology, Gastroenterology, Oncology, Pediatrics, Fibromyalgia, and Infectious Disease.

Q: How will this impact my patients?

Phytest handles all patient communications related to our smart laboratory billing solution. We customize our patient communication approach to mirror that of your practice; our clients often view our patient service team as an extension of their practice.

Q: My practice already bills for labs. Can phytest still help us?

Yes! We can customize a solution that plugs into your existing billing operation and enhances your existing processes. 13 years of SMART LABORATORY BILLING has taught us a few things. And, with the power of the phytest network and our proprietary algorithms behind you, you can expect to improve profitability and reduce administrative hassles. We have been able to help clients that already bill for their lab work improve their profitability by 20%-40%, while reducing the amount of time they spend reviewing lab bills. “Impossible,” you say? Let us show you how!

Q: Why should I use phytest?

phytest is the only company that provides a turnkey SMART LABORATORY BILLING solution. We are experts in managing the laboratory revenue cycle. Because of our years of experience and expansive network of physicians, we’ve got the ability to improve the profitability of your practice without placing any administrative burden on your staff and without any upfront costs to you. We’re so confident in our abilities that if we can’t generate a positive return for you, we don’t get paid. So, what do you have to lose? Contact us now to see how we can help.